Introduction to the ITIL® Service Lifecycle Manual

Is the Introduction to the ITIL® Service Lifecycle Manual suitable for me?

The Introduction to the ITIL Service Lifecycle manual would be suitable for anyone looking to gain (or refresh their) knowledge of the ITIL Service Management framework and its main publications.

This introduction to the concepts of Service Management and best practices will help Service Managers and IT professionals understand each stage of the service lifecycle.

How will the Introduction to the ITIL Service Lifecycle Manual benefit me?

The Introduction to the ITIL Service Lifecycle Manual can be shipped anywhere in the world, and it's the perfect introduction to the ITIL Foundation training.

The contents of this manual have been quality assured and endorsed by itSMF International. You can use this manual as a reference throughout your training and career.

What jobs can I apply for after my ITIL training?

You will learn all the foundations of the ITIL Service Lifecycle, giving you the perfect starting position before you work towards the different ITIL qualifications, which are very sought after in the IT industry.

Typical job roles with an ITIL 4 qualification include:

•  Network Operations Engineer - £41k
•  IT Service Desk Manager – £43k
•  IT Project Manager – £55k

(Source: Payscale)

Why choose to purchase the Introduction to the ITIL Service Lifecycle Manual with e-Careers?

We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 600,000 delegates globally, which has helped offer the highest quality training, and we have earned a 5-star rating on Trustpilot, from over 10,000 students. 

By refining our processes, partner relationships, and course materials, we can offer high-quality training solutions for our delegates. 

•  If you live overseas, this book can be delivered worldwide.
•  Discounts for those that buy in bulk.
•  itSMF International endorses this book, ensuring the quality is at a high-level.
•  No VAT is added due to exemption.
•  Available in 3 different languages: English, French, and Korean.
•  You will have access to the book whenever needed to keep up to date.
•  An amazing introduction to ITIL Service Management to improve your knowledge of the frameworks and the life cycles.
•  Great to read before you take the ITIL Foundation training.

Introduction to the ITIL Service Lifecycle manual chapters 

•  The basic concepts of the ITIL service lifecycle.
•  The benefits of the ITIL service lifecycle.
•  A summary of each of the five stages of the lifecycle.
•  References to the five core publications. 

What does the Introduction to the ITIL Service Lifecycle manual cover? 

•  It provides a summary of each stage of the service lifecycle and the best practices described in the corresponding core ITIL publication
•  This publication will help you to fully appreciate and understand the overall lifecycle of services and of IT service management
•  A clear understanding of the basic concepts of the ITIL service lifecycle and how the core practice publications can be useful to you.
•  Further examine particular areas within any of the core guidance publications that offer detailed practice information in areas that support your day-to-day service management role. 

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